Refund Policy

Only after receiving a cancellation request or claim via email or the my booking area from the client, travel agency, or corporate business will Travwing Travels begin processing the reimbursement.
After the airline receives the return amount, the customer's original payment method will be instantly credited with the refund for the cancelled flight tickets.
Refunds will only be processed by Travwing Travels after 72 hours of receiving them from the relevant airline, hotel, Transportation Company, or other suppliers.

Refunds on credit cards may take up to 72 hours due to banking procedures, while refunds on net banking transactions may take up to 7 days.

The amount in your wallet cannot be transferred to your bank account once it has been used for a transaction. Can be applied to future reservations made with us, though.